COVID-19 Updates

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With great care for everyone’s well-being, we must do all that we can to continue to create knowledge and educate the next generation. – President Salovey

As of July 1, Yale University has announced that a portion of the undergraduate population, and graduate and professional school students will be welcomed back to campus for the fall semester. As a campus community, we are dedicated to reducing the risk of spreading COVID-19.

As such – Yale Hospitality has substantially modified our service methodology and activities to support the health and safety of all. The following operating guidelines are based on current public health guidance and state regulations, which support our ongoing measures to keep our Yale community safe – while providing a variety of healthy & delicious meal options prepared in a safe environment.

What We’re Doing to Keep Our Community Safe

Service Standards

Our residential dining hall and retail locations will be opened based on University needs, capacity and location configurations View List. To support our community, we are enacting the below:

  • Extended hours of service at designated locations to allow for staggered meal times (see modified hours below)
  • Increased points of service to mitigate capacity limitations
  • Residential dining halls will be restricted to residents of those colleges only

What Should I Know Before I Visit?

Per Yale University, CT State and CDC guidelines, it is required that everyone wear a mask or face covering while on campus and within our dining locations. 

  • You will be required to sanitize your hands prior to entering any of our dining locations and to practice social distancing – by allowing at least six feet of distance between yourself and others. 
  • Please thoroughly review and adhere to important information communicated and displayed for your health and safety. 
  • Advanced meal planning for dining-in or dining-out (i.e., pre-ordering meals) is recommended for improved service. 
  • If you are feeling ill, please refrain from visiting dining locations and contact Yale Health Services.

SmartMeals

SmartMeals have been developed by our chefs and culinary team to ensure that we are continuously providing delicious, nutritious food – prepared in a safe environment, and conveniently pre-packaged – during limited operation periods. SmartMeals are available for pre-order via our mobile ordering app, and include a variety of offerings for breakfast, lunch and dinner each day.

Modified Hours of Operation

Spring 2021 Hours - Coming Soon

Locations & Access

  • Services in dining locations are only accessible through pre-authorization and approved access by University and building authorities.
  • Residential Dining: All residential college dining halls will be open for service for meal plan holders. Dining hall access is restricted to residents of those particular colleges only.
  • Restaurants & Café’s: Designated retail locations will be open for lunch, providing meal deals (a la carte offerings not available at this time). To support the health and safety of our community, Yale Hospitality will provide meal services to those individuals who have authorized access to be on-campus, and have authorized access to be in the respective building. In order to access meals, please purchase a lunch meal plan via the Yale Hospitality mobile app (via Transact Mobile Ordering).

Safety & Sanitation

Our team has enhanced cleaning and sanitizing of food preparation and serving areas in dining locations, handwashing, use and frequent change of masks and gloves to follow CT State and CDC guidelines. It is required that all guests:

  • Use masks/face coverings at all times while on Yale University campus
  • Adhere to all compliance requirements and directional signage while moving throughout the dining location
  • Follow entrance points, marked by directional signage and instructions
  • Use hand sanitizing and/or hand-washing stations at the entrance of each dining location
  • Practice social distancing by allowing for a 6-ft. physical distance between each person and seat, supported by reduced seating capacity and plexiglass barriers
  • Utilize self-sanitation stations available (sanitizer and clean towel, 2 stations per location) to additionally clean before and after using the seating area
  • Follow exit points (separate from entry points), marked by directional signage and instructions
  • Maintain ongoing compliance monitoring, reporting and modification to operational procedures as necessary

Meal Options

All residential meals will transition from self-serve / “all you care to eat” to a served model. All retail cafés will suspend self-service items, such as utensils and condiments, to reduce opportunities of person-to-person transmission and cross-contamination of surfaces. Available dining options will include: SmartMeals (healthy, delicious & conveniently packaged meals) are available for pre-order, pick up and take-out Order SmartMeals.

  • Meal plans have been modified to reflect service standards. Learn more
  • Grab-N-Go, Take-Out options and Pre-Ordered meals in all dining locations
  • Varied nutritious and delicious options with an emphasis on health and wellness at each meal period. View Menus
  • Continued support and provisions for those with dietary restrictions and allergies
  • Phased Catering plan will begin with drop-off service of individually packaged items and, when appropriate, additional services will be provided quarantine

Isolation & Quarantine

Students required to isolate will be provided meal kits from Yale Hospitality upon arrival, in coordination with the appropriate parties. Kits will encompass a selection of meals, snacks, beverages, serveware and utensils to be used during the isolation period. For more information and to pre-order additional meals, please visit SmartMeals Mobile Ordering.

Contact Quarantine Meal Delivery Process

In the event the students are asked to quarantine themselves within residential colleges and their rooms – during this current reactivation phase, Yale Hospitality will provide meal delivery services to these students. Our team will reach out to students, provide them with meal options and ask them to fill out a form where they can make choices regarding their food. Subsequently, between our team and students, this will assure timely delivery and access for our staff. Should restrictions evolve, additional services will be provided in support.

University Guidance

In developing the reactivation plan for these operations, we have complied with the CDC, State of Connecticut, City of New Haven, and Yale University’s academic and research committee assumptions and best practices in setting up our operating principles and guidelines. Please visit Yale University’s COVID-19 resource for more information.

Frequently Asked Questions

Our operations will be modified to meet new state requirements for cleaning, social distancing, and capacity limits; this includes changes to all 14 residential college dining halls, 8 cafés and retail locations. Our reactivation plan offers new grab-and-go sites, outdoor seating areas and mobile ordering for your safety and convenience.

All residential meals will transition from self-serve / “all you care to eat” to a served, packaged model. All retail cafés will suspend self-service items, such as utensils and condiments, to reduce opportunities of person-to-person transmission and cross-contamination of surfaces.

Per Yale University, State of Connecticut and CDC guidelines, it is required that everyone wear a mask or face covering while on campus and within our dining locations.

  • Residential dining halls will be restricted to residents of those colleges only
  • You will be required to sanitize your hands prior to entering any of our dining locations and to practice social distancing, by allowing at least six feet of distance between yourself and others.
  • Please thoroughly review and adhere to important information communicated and displayed for your health and safety
  • If you are feeling ill, please refrain from visiting dining locations and contact Yale Health Services
  • Your ongoing commitment, support and collaboration in complying with these measures

On behalf of a very enthusiastic Yale Hospitality team, congratulations and welcome to Yale! You’ll be living in a Yale College which features its own dining hall, and there is so much for you to experience. Please thoroughly review the below questions and answers which provide detailed information regarding dining locations and services, dietary accommodations, meal options, and more. Should you have additional questions, always feel free to contact us – we’re here to support you!

Our staff will be wearing masks/face coverings and all guests will be required to do so upon entering, and throughout, dining areas. Dining and service areas have been significantly modified, including:

  • Clearly separated entry and exit points, pre-designated one-way traffic pathways 
  • Sanitizer stations and hand sinks installed for use prior to entering dining hall and servery area
  • Self-sanitizing stations placed throughout dining area
  • Dedicated staff to monitor and sanitize food service contact areas
  • Ultimately, your support and collaboration in complying with these measures is paramount

Our residential dining hall and retail locations will be opened based on University needs, capacity and location configurations. However, residential dining halls will be restricted to residents of those colleges only. We have extended our hours of service to allow for staggered meal times. Most dining halls will open at 7:30am for breakfast and remain accessible through the end of the dinner period at 8:00pm. 

The following cafés will serve as alternative points-of-service, or pick-up locations for take-out meals:

  • Steep Café at YSB (8:00am – 2:00pm)
  • Ground Café at Becton (8:00am – 2:00pm)
  • Durfee’s (11:00am – 12:30am)

SmartMeals will be available via mobile ordering on the Yale Hospitality app (stay tuned for updates).

*Hours subject to change

SmartMeals have been developed by our chefs and culinary team to ensure that we are continuously providing delicious, nutritious food – prepared in a safe environment, and conveniently pre-packaged – during limited operation periods. SmartMeals will be available for pre-order via our mobile ordering app (stay tuned for updates), and include a variety of offerings for breakfast, lunch and dinner each day.

You will have three meal options and a variety of nutritious and delicious offerings. As always, our menus are designed with an emphasis on health and wellness. We recommend planning your meals in advance by leveraging our mobile app for either dining-in or dining-out.

As a meal plan holder, you have access to dining within your respective dining hall or utilizing lunch transfers at designated locations. Should you require additional servings while in the dining hall, please make the request within the servery when picking up your meal. Our team will gladly provide you with supplemental items upon request, subject to availability. You may choose to have SmartMeals, which are healthy, delicious & conveniently packaged meals available for pre-order, pick up and take-out. Lastly, all dining locations will offer grab-n-go, take-out and pre-ordered meal options for your convenience.  Learn more

Unfortunately, not. If you would like additional portions to supplement your meal, our staff will be happy to support your request on a case-by-case basis, taking into consideration the availability of that item during the specific meal period.

Of course, your dietary needs remain a top priority. Our nutritionist and staff will continue to provide support for individuals with special dietary restrictions and allergies. Please contact us in advance so we can make sure we’re ready to serve you safely. All returning upperclassmen will be required to re-register for dietary accommodations. Learn more 

Yale Hospitality has designed a modified meal plan for resident students, and a lunch meal plan for enrolled off-campus students, faculty and staff. The Fall 2020 Meal Plan and Fall 2020 Lunch Meal Plan are both in compliance with regulatory standards established by both the State of Connecticut and Yale University. In developing these service standards, health and safety, de-densification and convenience have all been taken into consideration.

As always, all students living in residential colleges and on Old Campus will be required to purchase the Fall 2020 Full Meal Plan. Enrolled off-campus students, faculty and staff looking to access meals while on campus will be able to purchase a lunch meal plan and redeem for take-out Meal Deals at designated retail locations.

Meal plan options for the Spring 2021 semester will be available in November.

Enrolled off-campus students, faculty and staff will be able to purchase a lunch meal plan and redeem for take-out Meal Deals at designated retail locations.

Unfortunately, not. To encourage de-densification, residential dining halls will be restricted to residents of those colleges only.

Yes, lunch transfers are still available and are based on a pre-determined bundle, which is considered a complete meal. Meal Plan holders are offered the flexibility of transferring a lunch swipe to: Steep Café or Ground Café at Becton, and must swipe during lunch period. Additional locations may become available in the future.

No guests or visitors will be permitted entry into dining halls. To encourage de-densification, residential dining halls will be restricted to residents of those colleges only. 

Yes. It is required to use masks/face covering sat all times while on Yale University’s campus – which includes all dining areas.

Students required to isolate will be provided meal kits from Yale Hospitality upon arrival, in coordination with the appropriate parties. Kits will encompass a selection of meals, snacks, beverages, serveware and utensils to be used during the isolation period. If you’re feeling ill, please contact Yale Health immediately. If you have already consulted with Yale Health and are in isolation, please contact your coordinator to schedule meal deliveries.  

Please make sure to always wear your mask, sanitize your hands (hand sanitizer and hand washing sinks available in dining halls), and maintain social distancing at all times. Please do not visit dining halls if you are experiencing any symptoms and be sure to contact Yale Health Services

To support the health and safety of our community, Yale Hospitality will provide meal services to those individuals who have authorized access to be on-campus, and have authorized access to be in the respective building, In order to access meals, please contact us to purchase the meal option which best fits your needs.

More Questions?

Please contact Yale Hospitality with any feedback, questions or concerns.